getleads.io

Fair Usage Policy

GetLeads plans are unlimited on plan credits — search, export, and enrichment aren't metered per-seat. "Unlimited" describes cost, not capacity: the limits below exist to keep the platform fast and stable for every customer, not to cap what you pay for. Sustained high-volume use is normal and expected; we raise limits per account routinely (see below) rather than asking you to work around them.

Export limits

  • 500,000 rows/day, 6,000,000 rows/month by default, across all export requests combined.
  • 50,000 rows per individual export request.
  • Hitting a cap returns an error; the daily cap resets the next day, the monthly cap resets on your billing cycle.

Running a legitimate high-volume workflow (agencies serving their own client base, data pipelines, etc.)? Ask us to raise your cap — this is a same-day, self-serve adjustment on our side, not a dev request.

Lookup limits

  • Colleagues-by-domain and decision-maker lookups: 5,000 contacts per request.
  • Enrichment (single-call batch): 100 items per call.
  • Enrichment via CSV upload: no row cap. For files above a few thousand rows, use the async upload flow rather than the synchronous API endpoint — very large synchronous requests can time out before completing even though the job itself has no size limit.

API request rate

  • 100 requests/minute per account by default. Requests beyond this are rate-limited and should be retried with backoff.
  • If your integration needs a higher steady-state rate, ask — we set per-account rate overrides directly and have granted increases the same day they're requested.

Acceptable use

You may resell GetLeads data. Before reselling, contact support@getleads.io so we can ensure it is done compliantly, including passing suppression lists on to you.

You may not:

  • Systematically scrape or exfiltrate the full database or large fractions of it outside normal search/export usage.
  • Share API keys or account access across organizations that aren't part of the same business.
  • Use contact data in a way that violates applicable data protection law (e.g., CAN-SPAM, GDPR, CCPA) in the jurisdictions you're operating in — GetLeads provides the data; compliant use of it is on you.

Using GetLeads to build and run outbound campaigns, enrich your own CRM, power an agency's client work, or feed an internal tool are all squarely in bounds — that's the product.

Enforcement

Exceeding a rate or export limit returns a standard error (429 for request rate, 402 for export/credit limits) — it doesn't suspend your account. Repeated attempts to bypass limits (key sharing, distributed scraping to evade rate limits, etc.) may result in throttling or account review. If a limit is actually blocking legitimate work, talk to us before working around it — we adjust caps per account far more often than we enforce against them.

Changes

We may update this policy as the platform scales. Material changes to default limits will be reflected here and, where they affect your account, communicated directly.